请注意：为保护您的个人隐私，您的简历仅供外交服务集团人力资源服务分公司用于招聘。投递此职位即默认您的简历为您本人自愿提交。

Agency	Department of Foreign Affairs and Trade
Location	Australian Embassy, Beijing
Position Number	BJ1-057
Position Title	ICT Administrative Support Assistant
Classification	LE3.1
Section	IT Services
Reports to (title)	ICT Manager
Status	ongoing, Full-time
Gross Annual Salary	RMB 147,580.03 (plus loading if applicable)

 

About the Department of Foreign Affairs and Trade (DFAT)

The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally.  This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high-quality overseas aid program and helping Australian travellers and Australians overseas.  The department provides foreign, trade and development policy advice to the Australian Government.  DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional and bilateral interests.

About the position

Under the general supervision of the ICT Manager, the ICT Administrative Support Assistant supports the ICT Manager in delivering administrative services to users of the Embassy’s IT and communication systems. Through the delivery of strong client services skills, the ICT Administrative Support Assistant will provide troubleshooting support and advice to Beijing based staff.  

The key responsibilities of the position include, but are not limited to:

· Set up and maintain functions including video conferencing facilities (e.g., Teams, Webex), AV equipment and manage desktop installations and upgrades to the Windows operating system. 

· Manage simple purchasing and contract management related to ICT hardware including procuring mobile phone SIM cards and processing/auditing the monthly mobile phone bills in accordance with relevant procurement policies. 

· Maintain the email distribution directory and update the Embassy intranet, ensuring that relevant documents are uploaded in a timely manner. 

· Manage and maintain ICT hardware list including desktops, laptops, printers, consumables, tablet devices and undertake appropriate records management.  

· Deliver IT services and serve as the first level support for users as part of the post’s helpdesk function, providing assistance in trouble shooting and support for Desktop, Office and other software. 

· Liaise with Canberra Global Support to log service requests and monitor the process to assist officers effectively. 

· Provide support for high level visits to China including office set-up and visit coordination. 

 

Required Qualifications/Experience/Knowledge/Skills

· Good oral and written communication skills in English and Mandarin is essential. 

· Well-developed people skills and the ability to work effectively in a team environment or independently to deliver high-level client services.  

· Ability to perform administrative processes using computerised systems and to prepare and maintain records within such systems. 

· Demonstrated initiative and flexibility with the ability to set priorities and problem solve. 

· Demonstrated strong organisational skills.  

· Ability to liaise with staff at all levels within the mission, as well as external providers. 

· Knowledge and practical experience in the use of computer operating systems and commonly used commercial software packages such as: 

- Latest Microsoft Desktop operating systems including Office and Teams. 

- Strong desktop and peripheral devices troubleshooting skills, e.g. printers. 

- Video conferencing software such as Webex or Teams. 

What the Australian Embassy offers

· Attractive remuneration package that includes performance bonuses, additional insurance coverage, 14 public holidays and generous leave provisions.

· A secure workplace which priorities employee safety, and a diverse and inclusive workplace is actively promoted.

· Opportunity to work in a diplomatic mission and interact with colleagues from a broad range of interesting areas.

· Opportunity to learn new skills and meet unique challenges.

 

How to Apply

Your application, written in English and addressed in the title “Application for ICT Administrative Support Assistant”, must include:

· Curriculum Vitae (maximum 2 pages)

· Application for Locally Engaged Staff Employment (please see Attachment A)

/uploadfile/editor/site_1/file/2025/0513/20250513085556898.docx

· Maximum 500 words pitch (further instructions below)

 

Please email your application to beijinghrrecruitment@dfat.gov.au before -17:00 on Wednesday, 21 May 2025. Applications received after this time will not be considered.

 

For further information about this position, please contact beijinghrrecruitment@dfat.gov.au.

 

Please note that only applicants short-listed for interview will receive a written reply. If you have not received any communication from the Human Resources Section of the Australian Embassy within four weeks after the close of application, please consider your application unsuccessful. Thank you for your understanding and your interest in working at the Australian Embassy, Beijing.

注意：入职此广告所列职位的中国公民均应与外交服务集团人力资源服务分公司签订劳动合同。

申请此职位请务必通过上方机构官方邮箱申请，请勿通过下方“立即申请”按钮申请，谢谢

澳大利亚驻华大使馆

地址：北京东直门外大街21号。

邮编：100600。

电话：(010) 5140 4111。

传真：(010) 5140 4162 (移民处) 。

(010) 5140 4292 (领事和行政处) 。

(010) 5140 4230 (新闻和文化处)。

网址：www.china.embassy.gov.au。

签证处

电话：(010) 5140 4424。

传真：(010) 5140 4164 。

电子邮箱：immigration.beijing@dfat.gov.au。