请注意：为保护您的个人隐私，您的简历仅供外交服务集团人力资源服务分公司用于招聘。投递此职位即默认您的简历为您本人自愿提交。

 

Agency	Department of Foreign Affairs and Trade
Location	Australian Embassy, Beijing
Position Number	BJ1-029
Position Title	ICT Manager
Classification	LE4
Section	IT Services
Reports to (title)	Second Secretary (Post Systems Administrator - PSA)
Status	Ongoing, Full-time
Gross Annual Salary	RMB 182,620.20 (plus loading if applicable)

About the Australian Department of Foreign Affairs and Trade (DFAT)

The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high-quality overseas aid program, and helping Australian travellers and Australians overseas.

DFAT provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional, and bilateral interests.

About the position

Under general supervision, the ICT Manager administers and supports DFAT’s International Communications Network (ICN) IT and communication systems for the Embassy. This position will also provide support to the Property and Client Services Section.

The key responsibilities of the position include, but are not limited to:

· Act as a liaison point for IT services, including providing first level support to users as part of the post helpdesk function, introductory training for new employees, IT equipment installation and maintenance, and asset management.

· Manage and support Embassy internal standalone/WIFI network and residential internet requirements, including installation, set up and technical support of Embassy compound and apartment internet.  

· Supervise and train the back-up ICT Manager and ensure continual provision of IT services including allocating tasks and providing guidance and advice.

· Build and maintain strong working relationships with a range of internal and external stakeholders including end-to-end users, post's Regional Technical Officers (RTO), Global Support Centre (GSC) in Canberra, the Post Systems Administrator (PSA), service providers and contractors.

· Provide technical support in the set up and running of functions such as video conferencing facilities (WebEx), AV equipment and the Embassy’s switchboard telephone landline.  

· Maintain and update the Embassy intranet, email groups, staff directories, relevant records management systems and information resources according to staff movements.

· Assist with management of DFAT issued mobile phones, including assisting with procurement of mobile phone sim cards, and processing/auditing the monthly mobile phone bills.

· Provide technical and logistical support for functions and high-level visits including coordinating IT and setting-up and supporting to temporary offices.

· Provide administrative assistance to the Client Services Section including assisting with onboarding paperwork as required for appropriate IT access.

Applicants need to be flexible and be aware that duties may change from time to time due to changes in the operational environment.

Qualifications/Experience

· Good oral and written communication skills in English and Mandarin.

· Well-developed people skills and the ability to work effectively in a team environment or independently to deliver high-level client services.

· Ability to liaise with staff at all levels within the mission, as well as external providers.

· Demonstrated initiative and flexibility as well as the ability to set priorities and problem solve.

· Experience managing computers, IT systems and technology services (preferably in a global environment).

· Accountability and good record keeping skills in asset management, disposal, procurement, and safekeeping.

· Initiative and resourcefulness in solving problems/troubleshooting issues. Ability to work independently, organise workloads and allocate resources to achieve objectives to deadlines. Demonstrated ability to be flexible and adapt to changing work environments.

· In depth knowledge and practical experience in the use of computer operating systems and commonly used commercial software packages.

· Capacity to quickly understand the Australian Government legislative and operational context in which the clerical, administrative and unclassified office information systems of a diplomatic mission are conducted.

What the Australian Embassy offers:

· Attractive remuneration package that includes performance bonuses, additional insurance coverage, 14 public holidays and generous leave provisions

· Safe and secure workplace where safety of employees is a high priority, and a diverse and inclusive workplace is actively promoted.

· Opportunity to work in a diplomatic mission and interact with colleagues from a broad range of interesting areas.

· Opportunity to learn new skills and meet unique challenges.

How to Apply

Your application, written in English, should include:

· Curriculum Vitae (maximum 2 pages)

· Application for Locally Engaged Staff Employment (please see Attachment A)

/uploadfile/editor/site_1/file/2024/0308/20240308093122133.docx

· Maximum 500 words pitch (further instructions below).

Please email your application to liu.jing.yun@fesco.com.cn before 17:00 on Friday, 22 March 2024. Applications received after this time will not be considered.

Applications must be in either Microsoft Word or PDF format, with a maximum email size of 3MB.

For further information about this position, please contact liu.jing.yun@fesco.com.cn.

Please note that only applicants short-listed for interview will receive a written reply. If you have not received any communication from the Human Resources Section of the Australian Embassy within four weeks after the close of application, please consider your application unsuccessful. Thank you for your understanding and your interest in working at the Australian Embassy, Beijing.

 

请注意：入职此广告所列职位的中国公民均应与外交服务集团人力资源服务分公司签订劳动合同。

申请此职位请务必通过上方机构官方邮箱申请，请勿通过下方“立即申请”按钮申请，谢谢！

澳大利亚驻华大使馆

地址：北京东直门外大街21号。

邮编：100600。

电话：(010) 5140 4111。

传真：(010) 5140 4162 (移民处) 。

(010) 5140 4292 (领事和行政处) 。

(010) 5140 4230 (新闻和文化处)。

网址：www.china.embassy.gov.au。

签证处

电话：(010) 5140 4424。

传真：(010) 5140 4164 。

电子邮箱：immigration.beijing@dfat.gov.au。