Vacancy Announcement

U.S. Mission:

U.S. Consulate General Wuhan

Announcement Number:

Wuhan-2021-007

Position Title:

Computer Operator (N55-1815-002)

Opening Period:

September 16, 2021 – September 29, 2021

Series/Grade:

LE-1815-6

Salary:

FSN-06 RMB 132,433p.a.

USEFM is FP-8 (step 1) USD 34,021 p.a. Actual salary will be determined by Washington D.C.

For More Info:

Human Resources Office

U.S. Consulate General Wuhan, China

Room 4701, New World International Trade Tower I, No. 568, Jianshe Avenue, Jianghan District, Wuhan 430022

Email: WuhanJobs@state.gov

Website: https://china.usembassy-china.org.cn/wuhan-jobs/

Who May Apply:

All Interested Applicants / All Sources

Security Clearance Required:

Local Security Certification

Duration Appointment:

Indefinite, subject to successful completion of probationary period.

Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:

The U.S. Consulate Wuhan is seeking an eligible and qualified applicant for the position of Computer Operator.

Work Schedule:                          Full Time (40 hours per week)

Start Date:                                

Candidate must be able to begin working within a reasonable period of time of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:

No

Duties:

The jobholder reports to the Information Management Assistant (IMA) and is reviewed by the Information System Officer. This position provides desktop assistance, system application training and maintains Post’s cellular and BlackBerry device inventory and liaises with mobile carriers for service. The jobholder assists with the installation, inventory, and disposal of computers and accessories. Acts as the public telephone, cable, satellite, and internet service providers (ISPs) and provides administrative support to the Din computers, printers and internet equipment. Serves as the E2 administrator and provides administration, user support and training for SharePoint. This position backs up the mailroom clerk and the IMA.

Qualifications and Evaluations

Education:

Completion of College studies is required.

Requirements:

EXPERIENCE:

Minimum of two (2) years of experience in IT management is required.

JOB KNOWLEDGE:

The jobholder must have good knowledge of the capabilities and limitations of computer equipment and software, elementary fact-finding techniques, and basic systems analysis and design techniques. Must have capabilities of hardware and software analysis to meet support requirements.

Evaluations:

LANGUAGE:

Level III (Good Working Knowledge) speaking/reading/writing in English is required.

Level III (Good Working Knowledge) speaking/reading/writing in Mandarin Chinese is required.

SKILLS AND ABILITIES:

Very strong interpersonal, communication, and problem-solving skills. Excellent customer service. Considerable tact and diplomacy in dealing with American and Chinese customers and with outside contacts. Excellent analytical skills. Ability to plan and work independently to respond to customer needs and inquiries. Ability to research and solve complex technical problems in English and Chinese and explain the solutions clearly in both languages. Ability to translate technical documents from Chinese to English. Proficiency with Microsoft applications including Outlook, Excel, Word, and database software. Ability to learn other software applications as needed.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

All applicants must have the required work and/or residency permits to be eligible for consideration.

Other information:

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:

(1)        AEFM / USEFM who is a preference-eligible U.S. Veteran*

(2)        AEFM/USEFM

(3)        FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc?) and for additional employment considerations, please visit the following link: https://careers.state.gov/downloads/files/definitions-for-va

How to Apply:  Applicants must submit the following documents to be considered:  

1.    Universal Application for Employment (UAE) (Form DS-174); and  

2.    Any additional documentation that supports or addresses the requirements listed above (e.g. transcripts, degrees, etc.)

What to Expect Next: Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. 

WHERE TO APPLY:

SUBMIT APPLICATION TO

Human Resources Office

The Consulate General of the United States of America, Wuhan, China

Room 4701, New World International Trade Tower I, No. 568, Jianshe Avenue, Jianghan District, Wuhan 430022

Email: WuhanJobs@state.gov

(Please specify the position title in the subject line.)

What to Expect Next: Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. 

For further information:  the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources office.

Thank you for your application and your interest in working at the U.S. Mission in China.