Vacancy Announcement

U.S. Mission:

China

Announcement Number:

Beijing-2021-056-S

Position Title:

Travel Assistant (GSO/VIP) (N52-910-06)

(Education Substitution)

Opening Period:

May 27, 2021 – June 9, 2021

Series/Grade:

LE-910-8

Salary:

FSN- 8 RMB 198, 285 p.a.

USEFM is FP-6 USD 51,220 p.a. Actual salary will be determined by Washington D.C.

For More Info:

Human Resources Office

American Embassy Beijing, China

No.55 An Jia Lou, Beijing 100600

Email: USEmbassyBJHR@state.gov

Website: https://china.usembassy-china.org.cn/

Who May Apply:

All Interested Applicants /All Sources

Security Clearance Required:

Local Security Certification

Duration Appointment:

Indefinite, subject to successful completion of probationary period

Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:

The U.S. Mission in Beijing is seeking an eligible and qualified applicant for the position of Travel Assistant.

Work Schedule:                              Full Time (40 hours per week)

Start Date:                                      Candidate must be able to begin working within a reasonable period of time of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:

No

Duties:

The Travel Assistant arranges for the majority of logistical support for official visitors including hotel, airport, transportation,

interpreters, welcome kits, cell phones and control room set up. On small to medium size visits this position is the main contact for all logistical support working directly with the control officer; for large visits this position may focus on one area of support as determined by the Supervisor of the Visitors Unit or GSO. Manages Mission China's visitor profiles (including PII such as credit card and passport details), preferences and historical records. Reconciles all billing and charges for services and goods received during visits/events.

Qualifications and Evaluations

Education:

Two (2) years college or university studies is required.

Requirements:

EXPERIENCE:

A minimum of five (5) years of administrative experience in travel, hospitality, logistics, or customer service with a demonstrated substantial interaction with English-speakers is required.

JOB KNOWLEDGE:

Requires a detailed understanding of various Chinese regulations, particularly those pertaining to immigration, customs, security and pet quarantine. Also requires a detailed understanding of how Chinese regulations and laws are enforced, and of which Chinese bureaucrats have the power to make decisions on a wide variety of logistical matters, from airport tarmac access and various levels of VIP visitor support (i.e. police escort, VIP lounge, etc.) to emergency visa issuance. Also requires good understanding of local hotel industry and airlines' schedules and practices, particularly those pertaining pet transport. Familiarity with US protocol and DOS travel policies. Thorough understanding of USG procurement, protocol and travel policies.

Evaluations:

LANGUAGE:

Level IV (Fluent) reading/writing/speaking in English is required. (This will be tested.)

Level IV (Fluent) reading/writing/speaking in Mandarin is required.

SKILLS AND ABILITIES:

Must have exceptional organizational and time management skills. Must be able to follow up with requesters on every small detail. Incumbent should have expertise in customer service. Must be resourceful to find creative solutions to problems. Must have computer skills: Standard Microsoft package -Microsoft Word; Microsoft Excel; PowerPoint, Outlook.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

All applicants must have the required work and/or residency permits to be eligible for consideration.

Other information:

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:

(1)        AEFM / USEFM who is a preference-eligible U.S. Veteran*

(2)        AEFM/USEFM

(3)        FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc?) and for additional employment considerations, please visit the following link:  https://careers.state.gov/downloads/files/definitions-for-va

How to Apply:  Applicants must submit the following documents to be considered:  

1.    Universal Application for Employment (UAE) (Form DS-174); and  

2.    Any additional documentation that supports or addresses the requirements listed above (e.g. transcripts, degrees, etc.)

What to Expect Next:  Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. 

WHERE TO APPLY:

SUBMIT APPLICATION TO

Human Resources Office

American Embassy Beijing, China

No.55 An Jia Lou, Beijing 100600

Email: USEmbassyBJHR@state.gov

(Please specify the position title in the subject line.)

What to Expect Next:  Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. 

For further information:  the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources office.

Thank you for your application and your interest in working at the U.S. Mission in China.